Digital Architect Ankit Malhotra

Elegant Innovation · Gen AI · Digital Banking

Ankit Malhotra

Technology Architect with 11+ years at Infosys, crafting large-scale digital banking platforms and Gen AI–powered agentic systems. From mobile tellers and voice banking to RAG-based copilots and AI-driven development tools, I build systems where complex infrastructure disappears behind intuitive experiences.

Available for AI-led architecture & digital banking initiatives
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Narrative Timeline

Industry Experience · Infosys & Finacle

A decade of building digital banking rails, from core architecture to AI-first channels.

2014 — Present · Technology Architect · Finacle Digital Banking Suite

Technology Architect · Finacle Digital Banking

Infosys Limited · North America · 2014 — Present

Gen AI & Architecture

Architecting the Finacle suite of digital banking solutions for North American clients, with a focus on Gen AI, agentic workflows, and cloud-native deployments.

Gen AI Architecture
Led integration of Gemini & OpenAI APIs for accelerated application development, mastering prompt engineering and safety-first patterns.
Agentic Systems
Built advanced AI agents with LangChain, LangGraph, LangFlow, CrewAI & n8n to automate complex banking tasks end-to-end.
RAG & Model Strategy
Designed RAG pipelines that fuse proprietary banking knowledge with LLMs, and fine-tuned Llama, Gemini & OpenAI models for domain-specific use cases.
Impact
Built AI agents for automatic API integration & UI creation, significantly compressing development lifecycles and reducing manual effort.

Client Architecture

Designed on-prem & cloud architectures for 15+ banks across North America.

DevOps Fabric

Established GitLab CI/CD pipelines for build, test & deployment across products.

Automation Toolkit

Built request, dynamic API & Lambda deployment tools, cutting dev effort by ~70%.

LangChain CrewAI n8n AWS · Kubernetes Kafka GitLab CI/CD

Finacle Innovation R&D · Mobile, Voice & Wearables

Finacle Mobile Teller · Alexa Banking · Watch Banking

Top Employee Award

Reimagined how customers and bankers interact with core banking systems through hybrid apps, voice banking, and wearable experiences.

  • Led development of Finacle Mobile Teller, Alexa Banking, and Watch Banking using Java EE, Angular & Cordova for secure, cross-platform delivery.
  • Owned onsite implementation for 5 clients across geographies, ensuring frictionless go-lives and stakeholder alignment.
  • Built a wrapper framework translating REST & ISO 8583 messages into core-banking formats, reducing integration effort by ~80%.
  • Delivered Alexa skills integrated with AWS Lambda and Android Wear watch banking apps for always-on, ambient banking.

Orchestrated Docker & Kubernetes deployment patterns, backed by CI/CD and SCM strategy in GitLab for the complete solution.

Recognized with the Top Employee Award for measurable impact on digital banking innovation.

View Finacle Mobile Teller →

Finacle Branch Facilitator · ML-based Teller Scheduling

Machine Learning–driven hybrid mobile app for branch customers

ML & Chatbots

Built a predictive system that understands teller performance, locations, and customer context to orchestrate ideal appointment slots.

  • Applied regression techniques with Python & scikit-learn to model teller routines and predict transaction performance.
  • Engineered an algorithm that considers user/bank locations and teller performance to generate optimal appointment windows.
  • Implemented real-time alerts to customers when appointments shift due to unforeseen constraints.
  • Designed a complete Dialogflow-based chatbot layer integrated into Finacle website and Facebook Messenger.
Java EE Python · scikit-learn Angular Cordova Dialogflow

Personal Initiative

FM Radio India · From Side Project to #1 iOS App

A full-stack, multi-platform product that scaled from idea to millions of users — built, shipped, and operated end-to-end.

2012 — 2023 · Web, Android & iOS · 50,000+ Stations

FM Radio India · Global Radio in Your Pocket

Website, Android & iOS app streaming 50,000+ radio stations worldwide.

A product crafted around discoverability, reliability, and scale, powered by AWS, DynamoDB, serverless APIs, and automated station health checks.

Adoption 2M+ downloads

#1 radio app on iOS in India · Recognized by multiple MNCs & listed as ISV.

Backend & APIs

Python REST APIs deployed on AWS Lambda returning curated radio URLs. DynamoDB used to store and manage station metadata at scale.

Automation & Ops

Admin portal in ASP.NET with web crawlers to auto-ingest radio URLs and health-check pipelines using AWS SNS for proactive alerts.

Shipping Discipline

End-to-end CI/CD via GitLab with Lambda deployments, ensuring fast iteration without downtime.

ASP.NET Android iOS AWS Lambda DynamoDB GitLab CI/CD
Visit fmradioindia.in →

Skill Constellation

Languages, Frameworks & Gen AI Stack

A visual map of the technologies I rely on to build resilient, intelligent banking and consumer products.

Python · Java · NodeJS · C# Android · ASP.NET · PolymerJS · Angular MySQL · Oracle · MongoDB · DynamoDB Docker · Kubernetes · OAuth · DevOps GitLab CI/CD · AWS · Kafka LangChain · CrewAI · n8n · LangFlow · LangGraph Gen AI APIs · Gemini · OpenAI · Llama

Skill Pillars

Core Engineering
Python, Java, NodeJS, Android, ASP.NET, C#, relational & NoSQL stores.
Cloud & Platforms
AWS, Kubernetes, Docker, Kafka, GitLab CI/CD, OAuth-secured APIs.
Gen AI & Agents
LangChain, LangGraph, LangFlow, CrewAI, n8n, RAG architectures, fine-tuning LLMs/SLMs.

Certified: AWS Solutions Architect & Cloud Practitioner, Infosys Certified Digital Banking Architect.

Credentials

Professional Certifications

Official recognition of my skills and expertise in cloud architecture and digital banking.

AWS Certified Solutions Architect – Associate

Demonstrates knowledge of how to architect and deploy secure and robust applications on AWS technologies.

AWS Certified Cloud Practitioner

Validates a fundamental understanding of AWS Cloud, its services, and terminology.

Infosys Certified Digital Banking Architect

Certifies expertise in the architecture and implementation of Finacle digital banking solutions.

Education · Foundations

Formal Training in Computer Applications

A structured grounding in computer applications that anchors everything I build today.

2008 — 2014 · Kurukshetra University · Maharishi Markandeshwar University

Master of Computer Application (MCA)

Maharishi Markandeshwar University · 2011 — 2014

GPA: 8.79

Advanced foundations in software engineering, distributed systems, and application architecture that shaped my approach to building large-scale platforms.

Bachelor of Computer Application (BCA)

Kurukshetra University · 2008 — 2011

Percentage: 66.4%

Groundwork in programming, data structures, and software development that led into my specialization in digital banking and Gen AI.